Returns & Exchanges

At Sketch Wallet, we want you to be completely satisfied with your creative companion. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unused products in their original packaging.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack your Sketch Wallet and any included sketchbooks or accessories in the original packaging to ensure they are protected during transit.

3

Ship It Back

Affix the provided shipping label or use your preferred carrier to send the item back to our fulfillment center, ensuring you keep a copy of your tracking number.

4

Receive Refund or Exchange

Once our team inspects the returned item, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing